Community Rehabilitation Team: Information for Family, Friends and Carers

Who are we?

In January 2026, the Recovery Centre and Community Rehabilitation Enhanced Support Team (CREST) joined together to become the Community Rehabilitation Team (CRT). CRT is a new specialist community mental health team that supports adults in their homes, communities and supported living environments to achieve their optimum level of functioning and independence

The team provides rehabilitation interventions with a person-centred, strengths-based, and recovery-focused approach that supports individuals across their recovery journey, from inpatient care to community living. We deliver care coordination, specialist direct multi-disciplinary team (MDT) interventions, consultation and peer recovery expertise. We aim to promote hope, confidence, and purpose through collaborative, compassionate, and evidence-based care. Personalised interventions empower autonomy, skill development, independence, and reconnection with communities which enhance wellbeing, quality of life, and sustained recovery while reducing reliance on inpatient services.

We work closely with acute mental health wards, out of area hospital placements, Integrated Care Boards, Adult Social Care, local mental health services, accommodation providers, and family/carers.

Whilst under the care of our team, your family member, friend or loved one, will be supported by a Senior Rehabilitation Practitioner / Rehab Practitioner (previously known as a care coordinator) and a Consultant Psychiatrist. We also have qualified Occupational Therapists, Mental Health Nurses, Social Workers and Psychologists in the team. We also have an Accommodation Gateway Worker (housing worker), Dietician, Healthy Living Advisor, Harm Reduction Worker, Recovery Support Workers and Peer Recovery Support Workers with lived experience who may also be involved in their care.

Our contact information

Community Rehab Team office: 0113 8556486

Email: Community Rehab Team

Opening times

Monday – Friday 8am – 6pm

Saturday, Sunday and Bank Holidays 9 – 5pm

How we can support you as a carer

We value your insight and experience in your unique role as a carer and aim to support you to be involved in your family member/friend’s care. You are often the one who knows the person receiving our care the best. As a team, we will:

Contact you to gain your views and concerns, and to update you on your family member/friends progress (with consent).
Support in visiting your family member/friend including support with activities
Encourage you to be a member of our review meetings (please be aware that this will be guided by your family members/friends wishes)
Support for you as a carer, by providing information on local resources for carers, offering information, advice and a carers assessment to promote your wellbeing too

Sometimes there can be difficulties in relation to confidentiality and sharing information. When a patient wishes to withhold information then these wishes must be respected by professional staff. It is essential that you are informed of this.

Staff will ensure that you receive as much information as possible to help you in your caring role. As an area of good practice staff will:

Discuss with the patient what particular information they wish to withhold
Discuss the importance of confidentiality with you at an early stage and that views on information sharing are recorded
Explain to you what information can be shared and if information can not be shared the reasons for this. • Explain they are bound by law and professional codes of conduct and have a duty of confidentiality to their patients
Staff will also explain that they have the same duty of confidentiality to you as a carer in relation to any information you wish to discuss

How can information be shared?

Issues around confidentiality should not be used as a reason for not listening to you or for not discussing fully with your loved one the need for you to receive information so that you can continue to support them. You should be given enough information in a way that you can readily understand to help you to provide care efficiently. Even when your loved one continues to withhold consent, you must be given enough knowledge to enable you to provide effective care from an early stage.

The provision of general information about mental illness, emotional and practical support does not breach confidentiality. General information can include:

Information about the condition and behaviour it may cause
Advice on managing the behaviour, particularly in a crisis situation
Contact details for the team
Background information on medication and possible side effects
Information about Care Programme Approach and what it involves
Contact details for local and national support organisations

NHS England definition of a carer (“A carer is anyone including children and adults who looks after a family member, partner or friend who needs help because of their illness, frailty, disability, a mental health problem or an addiction and cannot cope without their support. The care they give is unpaid’) and an explanation that at LYPFT we use the term carer.

Each team has a dedicated Carers Champion to advocate for family, friends & carers needs and provide/collect information. Further information can be found here on the Complex Pyschosis Pathway page in the Information for Family, Friends and Carers section.

Where can you access support

Carers Leeds

Carers Leeds provides a wide range of support, information and advice to adult carers in Leeds.

Tel: 0113 380 4300 Email: Carers Leeds Website: Carers Leeds website

Leeds Young Carers Support service

Leeds Young Carers Support Service, part of Family Action, provide specialist advice, information and support for young carers aged under 18, their families and organisations.

Tel: 0113 733 9126 Email: Leeds Young Carers Support service

Website: Leeds Young Carers Support service

York Carers Centre

York Carers Centre provides a range of support, information and advice to carers of all ages in York

Tel: 01904 715490 Email: York Carers Centre Website: York Carers Centre

Support for carers in other parts of the UK

There are organisations who support carers all over the UK. To find the one nearest to you, use the link below and select the region and county closest to you

Tel: 0808 808 7777 Website: Carers UK

Citizens Advice

Citizens advice provide information and support on a wide variety of issues including benefits, work, money, debt, housing, family, law, health and immigration. To find your local Citizens Advice, use the link below and type in your postcode or the name of the place you live in.

Tel: 03444 111 444 Website: Citizens Advice

Recovery College

There are more than 80 recovery colleges in the UK. They offer courses that help people maintain good wellbeing and increase awareness and understanding of mental health conditions. People with lived experience of mental ill health help to design and deliver these courses in partnership with health professionals, education providers and trainers.

For people living in Leeds and York, you can visit the Recovery College website.

For other areas you can find your nearest recovery college on the Internet by searching e.g. ‘Recovery College’ and the name of the town or area where you live.

Mind

Mind provide information and support to people experiencing poor mental health and the people close to them.

Tel: 0300 123 3393 Website: Mind

Carers assessments

Anyone aged 18 or over who looks after someone but doesn’t get paid for this is entitled to have a assessment of their own needs. The assessment will be organised by the Adult Social Care department of the local council where the carer (not the service user) lives and may be carried out by another organisation such as a carer support organisation.

If you live in Leeds, you can contact Adult Social Care on: 0113 2224401

In Leeds, carers assessments are carried out by Carers Leeds: 0113 380 4300

In other areas, contact your local council to find out about getting a carers assessment. If you are not sure who your council is, ask a friend or neighbour, or look at your council tax bill. You can visit the Gov.UK website to find your local council.

On the relevant council’s website, type ‘carers assessment‘ in the search bar to find details of how to get a carers assessment in that area.

Compliments and Complaints

As a Trust we like to hear about your experiences whether good or bad as this will help us to develop and improve our services.

Of course we like to hear positive things about the care and service you and your family member receive and we welcome any comments you want to make.

Email or telephone the Patient Advice and Liaison Service (PALS) on:

Tel: 0800 0525 790

Email: pals.lypft@nhs.net