Accessible Information Standard

The Accessible Information Standard is a law to make sure that people who have a disability, impairment or sensory loss are given information they can easily read or understand.

The Accessible Information Standard tells NHS and adult social care organisations they must make sure people get information in different formats such as:

  • Easy read
  • Braille
  • Via an advocate
  • In British Sign Language (BSL)
  • In large print
  • Email

NHS England has worked with the charity Sense to develop an animated video which provides a step-by-step overview of the Standard. The video includes subtitles and BSL interpretation.

They’ve also produced an overview of the Accessible Information Standard for patients, service users, carers.

The Standard requires our Trust to do 5 things:

  1. Record those needs clearly and in a set way.
  2. Ask people if they have any information or communication needs and how we can meet these.
  3. Highlight or flag the person’s file or notes so it is clear they have communication needs and how to meet these needs.
  4. Share our knowledge of a person’s information or communication needs with other providers of NHS and adult social care services when we have consent or permission to do so.
  5. Take steps to make sure people receive information that they can access and understand and that they are given communication support if they need it.

Please get in touch if you need a document from our website in an alternative format. We can offer you information in other languages, in large print or braille, or in audio format.

Please contact our Interpretation and Translation Support Team and let them know which information you would like and what format you would like it in.

Tel: 0113 85 56418

You can find more information about the Accessible Information Standard on the NHS England website:

For more information contact the Diversity and Inclusion Team: or Tel:  0113 855 9915 / 6.

Easy on the i (for easy read information)

‘easy on the i’ is the information design service within our Trust’s learning disability services which specialises in producing easy to understand information for the people who use any of our services.

Our easy on the i service has produced an easy read poster to illustrate peoples’ rights under the Accessible Information Standard.

If you need help with reproducing this poster or with other design work, visit our easy on the i service page to find out more.

Website accessibility

We have worked closely with our service users, staff, carers and wider partners to make our site as accessible as possible for all visitors and we are working towards ensuring this website meets the Priority 2 (Level AA) checkpoints of the World Wide Web Consortium’s Web Content Accessibility Guidelines.

For more details visit our website accessibility page.