Urgent Help

There are many different support options for people who need urgent help with mental health issues.

Please remember if there is an immediate threat to life, call 999.
Support for people in crisis in Leeds

If you are feeling very distressed, hopeless or having suicidal thoughts it’s important to know that you are not alone. Talking to someone can help you see beyond how you’re feeling right now. You could try talking to a family member or friend, or, if this doesn’t feel right, there are people who want to talk to you and can help.

If you, or someone you’re worried about, needs urgent care or treatment for a mental health crisis call the Single Point of Access (SPA) on Freephone 0800 183 1485 (open 24/7, every day).

You can speak to health care professionals who can refer you to specialist mental health services in Leeds.

Support for people in crisis in York

For crisis support in York please call the Tees, Esk and Wear Valleys NHS Foundation Trust Single Point of Access telephone number: 0800 0516171

This is an all age, telephone number available 24/7 for those living in County Durham and Darlington, Teesside and North Yorkshire and York.

Also visit their Urgent Help page for more information.

You can also text the SHOUT National Crisis line on 85258.

Helplines for adults seeking advice and support for their mental health

You might be feeling very low or anxious, or just not yourself, and there doesn’t seem to be any reason why. Or, for example, you may have lost someone close to you, had a relationship break down, or have money problems. If you’re struggling and finding it hard to cope, talking to someone can make all the difference.

For general support or advice about your mental health or that of someone you care for, call the West Yorkshire 24 hour support line on 0800 183 0558.

In Leeds you can also call the Connect Helpline on 0808 800 1212 (6pm – 2am 7 days a week) if you are in distress at night time and need someone to talk to.

The National Suicide Helpline UK, also offers a supportive listening service to anyone who lives across the UK with thoughts of suicide or thoughts of self harm.  They are open 24/7 on 0800 689 5652.  Anybody is welcome to call if you need to talk.

Already receiving specialist mental health services?

If you’re already receiving care from Leeds and York Partnership NHS Foundation Trust, then you will have a contact for your Care Co-ordinator or another health professional in the team looking after you.

These contact details might be written in your care plan. If you cannot find this or you need urgent help accessing our services, you can call our Single Point of Access on Freephone 0800 183 1485.

Other NHS services

Mental health services are free on the NHS but in most cases you will need a referral to access them, so we’d always recommend starting with a discussion with your GP.

When you need the NHS, visit 111.nhs.uk or call 111 first if you have a medical problem and you don’t know what to do. You can also get help near you by calling the Single Point of Access number on Freephone 0800 183 1485.