Healthcare Support Worker

Healthcare support workers work across a variety of mental health settings in Leeds and York Partnership Trust, there are many opportunities to work in both our inpatient and community settings.

As a healthcare support worker, you’ll work under the supervision of a healthcare professional. The opportunities to progress are endless, should you wish to do so; you can choose to specialise in a particular setting or train to qualify as a healthcare professional, such as a Nursing Associate, Mental Health Nurse or Occupational Therapist.

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Mental health support workers are responsible for: providing day-to-day care, developing treatment plans in collaboration with other healthcare professionals, monitoring patients’ physical and mental health and keeping accurate records. Your duties may include taking vital measurements and assisting patients with daily activities, such as eating and drinking. You may undertake safe observations of patients sometimes on a 1:1 basis or with other staff. You will work as part of a multidisciplinary team, with supervision, support, and training, to deliver interventions defined within the personalised care plan. You will spend time engaging, connecting, and supporting patients, families, and carers throughout their journey.

Your personality and communication skills are crucial components of being a health support worker. You will need to be warm in your approach while showing genuine empathy towards service users and their individual circumstances.

Thinking on your feet and staying calm are also useful traits of a health support worker. You’ll also use a number of other skills on a daily basis, including:

• problem solving
• good judgement
• offering advice
• observational
• interpersonal communication

Healthcare support workers have a profoundly positive impact on people’s lives. This pathway in the NHS is a person-centred role, involving the formation of professional relationships with our service users, with a focus on supporting their personal and mental well-being and improving their lives.

Job opportunities in Specialised Supported Living: Apprentice and Support Worker roles.