Website accessibility

We have tried to make our site as accessible as possible for all visitors and this site has been developed with the feedback and support of our service users, staff, carers and wider partners.

We have tried to make the site as accessible as possible for all visitors and have carried out user and browser testing.

Accessibility standards

We are working towards ensuring this website meets the Priority 2 (Level AA) checkpoints of the World Wide Web Consortium’s Web Content Accessibility Guidelines and all parts of the site meet Level A criteria.

There are a limited number of pages on the website that do rely on JavaScript, these include our locations pages which feature maps provided by Google. However, each of our services has its own page that does not feature a Google map, carrying full address and contact details.

Pages using JavaScript will not be accessible to visitors using assistive technologies or those who do not have JavaScript enabled in their browsers.

We will continue to improve the accessibility of the website and welcome feedback from site visitors as this will help us to ensure our website is accessible for everyone.

Accessible Information Standard

The Accessible Information Standard is a law to make sure that people who have a disability, impairment or sensory loss are given information they can easily read or understand.  You can find out more on our Accessible Information Standard page.

Please contact our Communications Team to share your thoughts on our site by calling 0113 85 55989 or alternatively email:


This website has been tested on Internet Explorer 8 and above, Safari, Firefox and Chrome.

This site will not work correctly with older versions of Internet Explorer (IE) such as IE6 or IE7 as these browsers to do not support responsive code. Please make sure your IE browser is upgraded to version 8 or above so that you can enjoy the best possible experience when using our site.

PDF and accessibility

Visually impaired users may have trouble reading PDF (portable document format) files with screen reader software. Adobe provide online conversion tools for Adobe PDF documents that can overcome this issue, please visit the Access Adobe website to access these tools.

Alternative formats

Please get in touch if you need a document from our website in an alternative format. We can offer you information in other languages, in large print or braille, or in audio format.

Please contact our Interpretation and Translation Support Team and let them know which information you would like and what format you would like it in.

Tel: 0113 85 56418

Our easy on the i service works to produce information in Easy Read that is accessible for visitors with learning disabilities, visit our easy on the i service page to find out more.