Pathway Development Service - Yorkshire and Humberside
Referrals: LIVE offers a fresh alternative to traditional referral pathways by replacing static, paper-based processes with dynamic, real-time video consultations. This model encourages meaningful collaboration between services, enabling faster decision-making and more trauma-informed, person-centred planning.
Our aim is to move away from transactional referral exchanges and toward shared thinking, relational connection, and collective problem-solving. Referrals: LIVE is a virtual space where teams can bring the dilemmas outlined in their enquiry form and engage in open, reflective discussion. This is not a gatekeeping exercise, it’s an informal, supportive process designed to foster transparency, curiosity, and mutual understanding.
How does it work?
Following the submission of your referral form if it meets the service criteria, you’ll be invited to attend a 30-minute Referrals: LIVE session via Microsoft Teams.
- Sessions are held on Tuesdays at 9:30am and Thursdays at 2:30pm
- Key members of the referring team should attend, ideally including someone with direct experience of the client or dilemma.
- We will come to the meeting with areas of your referral that we are interested in exploring further.
What are the expectations?
For you:
- Staff to be freed-up to attend Referrals: LIVE
- First-hand experience to support the discussion
- Aim to bring openness and honesty about your experience
For us:
- We too will come prepared, having read through your enquiry form
- We will offer a supportive space to think openly and without judgement
- We will discuss the case and provide an outcome to your enquiry within one week
Referrals: Live is Highly Commended
Our Team at the Positive Practice Awards 2025, where we were Highly Commended for our Referrals: Live initiate.
Read more: Referrals Live Highly Commended at National Positive Practice Awards
Page last updated: 19th Nov 2025 4:08pm