CQC reports published July 2016
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Trust “improving people’s health and lives” as inspectors give rating of good
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Staff at Leeds and York Partnership NHS Foundation Trust are “respectful, caring and compassionate” towards service users, relatives and carers according to an inspection report from the Care Quality Commission (CQC) published in 2016.
The Trust’s overall rating has remained as requires improvement following a comprehensive inspection which took place in July 2016. However the CQC recognised the hard work that had taken place to make a lot of improvements since the previous inspection in 2014 and this has been reflected in the core service reports and ratings – published on the CQC’s website.
The Trust provides specialist mental health and learning disability services to people in Leeds, as well as specialist inpatient Child and Adolescent Mental Health Services (CAMHS) and Low Secure Forensic Service in York which serve a regional population. Some of the Trust’s specialist services accept referrals nationally.
The inspection team looked at the Trust as a whole and at its 13 core services including inpatient mental health wards, community-based mental health, crisis and learning disability services.
The CQC inspectors assess services against five key questions, asking if services are:
• Safe
• Effective
• Caring
• Responsive, and
• Well-led
They then rate both NHS Trusts as a whole and their individual service areas to help people understand where care is outstanding, good, requires improvement or inadequate. The Trust has been given overall ratings as follows:
| Five key questions
|
Ratings for Leeds and York Partnership NHS Foundation Trust |
| Are services safe? | Requires improvement |
| Are services effective? | Requires improvement |
| Are services caring? | Good |
| Are services responsive? | Good |
| Are services well led? | Requires improvement |
| Overall Trust rating | Requires improvement |
The Trust has made significant improvements since its last full inspection in 2014, with 78% of its services rated good or outstanding. This includes a rating of outstanding for its national deaf child and adolescent mental health service based in York, and a rating of good for its older peoples’ wards in Leeds which had received a rating of inadequate two years ago.
Dr Sara Munro, Chief Executive of Leeds and York Partnership NHS Foundation Trust, said: “I’d like to pay tribute to our staff who’ve worked very hard to make the improvements we’ve seen in the CQC’s reports. There is a lot they can be proud of in these reports and there are some very positive comments from service users, carers and families too.
“Whilst our overall rating has not changed, we’ve been given an overall rating of good for being caring and responsive which is an improvement on last time. It’s also important to look at the detailed picture across our core services which shows we’ve come a long way in two years.
“Congratulations to our Deaf CAMH service who have received an outstanding rating, and well done to our older peoples’ mental health wards in Leeds who’ve made a lot of improvements over the last two years and got a rating they thoroughly deserve.”
Anthony Deery, Director of Nursing at the Trust, added: “We are currently working on our action plans for the areas we need to improve on. We know we’ve got challenges in terms of recruiting and retaining our workforce – much like a lot of other NHS trusts up and down the country. We’ve also recognised that our systems need to improve – for example our electronic patient record system and the way in which we record and share information.
“We’ve already addressed many of the points raised by CQC. We’ve revised the way we work in our Crisis Assessment Unit to ensure patients’ privacy and dignity is maintained at all times, and we’re looking at options for how we can improve the environment for patients at the Yorkshire Centre for Psychological Medicine.
“We’ve made huge improvements on the numbers of staff completing compulsory training and appraisals. Whilst we haven’t quite achieved our ambitious targets of 90%, we’ve been consistently above 80% for all staff completing their compulsory training for over a year, and 82% of staff have received an appraisal in the last year.
“Clinical supervision is a big priority for us to ensure we meet standards and that clinical development is promoted. Our procedure for clinical supervision has recently been revised after extensive consultation. We found that good levels of clinical supervision were happening but a system for recording this centrally was not in place.
“We now look forward to meeting with the CQC and our partners at a Quality Summit on 8 December when we’ll be discussing and agreeing our improvement plans.”
Visit our CQC page for more information about the CQC reports and ratings, including access to all the reports.