Care Quality Commission

Our staff are "respectful, caring and compassionate" and 77% of our services are 'good' or 'outstanding' according to our latest inspection report from the CQC.

The CQC makes both announced and unannounced inspections of NHS trusts across the UK. Our most recent announced inspection took place in 2016 and is detailed below.

Comprehensive CQC inspection: 2016

Staff at Leeds and York Partnership NHS Foundation Trust are “respectful, caring and compassionate” towards service users, relatives and carers, and 77% of our services are either ‘good’ or ‘outstanding’ according to our latest inspection report from the CQC.

Our Trust’s overall rating remained as ‘requires improvement’ following a comprehensive inspection which took place in July 2016. However, the CQC recognised the hard work that had taken place to make a lot of improvements since the previous inspection in 2014 and this was reflected in the core service reports and ratings – published on the CQC’s website.

View our reports on the CQC website

How our services were rated

The CQC inspection team looked at our Trust as a whole and at our 13 core services including inpatient mental health wards, community-based mental health, crisis and learning disability services. The CQC inspectors assess services against five key questions, asking if services are:

  • safe
  • effective
  • caring
  • responsive; and
  • well-led.

They then rate trusts both as a whole and in terms of their individual service areas to help people understand where care is outstanding, good, requires improvement or inadequate. Our Trust has been given overall ratings as follows:

 

Five key questions Ratings for our Trust
Are services safe? Requires improvement
Are services effective? Requires improvement
Are services caring? Good
Are services responsive? Good
Are services well-led? Requires improvement
Overall Trust rating Requires improvement

How our core services were rated

View a list of our core services and how they rated

More from us on the inspection

Our Trust has made significant improvements since its last full inspection in 2014, with 77% of our services rated ‘good’ or ‘outstanding’. This includes a rating of ‘outstanding’ for our national deaf child and adolescent mental health service (CAMHS) based in York, and a rating of good for our older peoples’ wards in Leeds which had received a rating of ‘inadequate’ two years ago.

Trust Chief Executive Dr Sara Munro said: “I’d like to pay tribute to our staff who’ve worked very hard to make the improvements we’ve seen in the CQC’s reports. There is a lot they can be proud of in these reports and there are some very positive comments from service users, carers and families too.

“Whilst our overall rating has not changed, we’ve been given an overall rating of ‘good’ for being caring and responsive which is an improvement on last time. It’s also important to look at the detailed picture across our core services which shows we’ve come a long way in two years.”

Anthony Deery, Director of Nursing at our Trust, added: “We’ve already addressed many of the points raised by CQC. We’ve revised the way we work in our Crisis Assessment Unit to ensure patients’ privacy and dignity is maintained at all times, and we’re looking at options for how we can improve the environment for patients at the Yorkshire Centre for Psychological Medicine.

“We’ve made huge improvements on the numbers of staff completing compulsory training and appraisals. Whilst we haven’t quite achieved our ambitious targets of 90%, we’ve been consistently above 80% for all staff completing their compulsory training for over a year, and 82% of staff have received an appraisal in the last year.

“Clinical supervision is a big priority for us to ensure we meet standards and that clinical development is promoted. Our procedure for clinical supervision has recently been revised after extensive consultation. We found that good levels of clinical supervision were happening but a system for recording this centrally was not in place.”

Latest developments

We attended a Quality Summit on Thursday 8 December 2016 with the CQC, commissioners and partners across the local health and social care sector. The purpose of the Quality Summit was to develop a plan of action and recommendations based on the inspection team’s findings as set out in the inspection reports. This plan will be developed by partners from within the local health economy and the local authority. We submitted our action plan to the CQC in December.

Our Trust should expect follow-up inspections of the areas that are rated ‘requires improvement’ within the next 12 months. The CQC will also be carrying out an announced well-led review during the same period.

Useful documents
Read the full inspection report
Read our quick guide on how this inspection compares to our 2014 inspection
Read highlights from the reports
Read about the regulatory compliance actions we have received

Unannounced inspections
The CQC performed unannounced inspections at Parkside Lodge Learning Disability Unit and at Clifton House in April 2016.

Find out more about the unannounced 2016 CQC inspection at Parkside Lodge
Find out more about the unannounced 2016 CQC inspection at Clifton House