Complex Psychosis Pathway

How we can support you

We recognise that carers, family and friends are important to our service users and their recovery. We value your insight and experience in your unique role as a carer, and aim to support you to be involved in your family member/friends care.

In the NHS we define a carer as ‘anyone including children and adults who looks after a family member, partner or friend who needs help because of their illness, frailty, disability, a mental health problem or an addiction and cannot cope without their support. The care they give is unpaid.’

You are often the one who knows the person receiving our care the best, so we would like to contact you to gain your views and concerns, and to update you on your family member/friends progress (with consent).

We offer support in visiting your family member/friend including support with activities and to encourage you to be a member of our review meetings (please be aware that this will be guided by your family members/friends wishes).

We offer support for you as a carer, by providing information on local resources for carers, offering information, advice and a carers assessment to promote your wellbeing too.

Each team has a dedicated Carers Champion to advocate for family, friends and carers needs and provide/collect information.

Where can you access support?

Carers assessments

Anyone aged 18 or over who looks after someone but doesn’t get paid for this is entitled to have a assessment of their own needs. The assessment will be organised by the Adult Social Care department of the local council where the carer (not the service user) lives and may be carried out by another organisation such as a carer support organisation.

If you live in Leeds, you can contact Adult Social Care on 0113 2224401. In Leeds, carers assessments are carried out by Carers Leeds.

In other areas, contact your local council to find out about getting a carers assessment. If you are not sure who your council is, ask a friend or neighbour, look at your council tax bill or find your local council. On the relevant council’s website, type ‘carers assessment‘ in the search bar to find details of how to get a carers assessment in that area.

Compliments and complaints

As a Trust we like to hear about your experiences whether good or bad as this will help us to develop and improve our services.

Of course we like to hear positive things about the care and service you and your family member receive and we welcome any comments you want to make.

Learn more about the Patient Advice and Liaison Service.

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Page last updated: 6th Jan 2026 11:49am