Zoe Burns-Shore

Role: Non-executive Director, and Chair of the Workforce Committee

What I do

My role on the Board is to hold the Chief Executive and her Executive Team to account for the delivery of the organisation’s strategic aims and objectives. I am the Chair of the Workforce Committee and a member of the Quality Committee.

How I contribute to improving the experience of service users and carers

By holding the executive directors to account, I ensure that services are provided in the most effective and efficient way.

My experience

I have over 20 years’ experience leading teams across many different sectors, both public and private. I specialise in developing customer and employee experience strategies that work together to create better outcomes. I’m passionate about organisational culture and creating environments that are diverse and inclusive, allowing people to thrive.

Get in touch

You can contact me by emailing z.burns-shore@nhs.net.