Our plan on a page for 2022/23

Older People’s Services

Select each subheading below to highlight the different sections of our plan on a page. This will outline how our Older People's Service is planning to deliver care over the next 12-18 months.

1. Where are we now?
  • We are evaluating changes to the Memory Assessment Service to address issues with our waiting timesA location tag
  • We are working well in partnership with the local authority to address challenges with flow through our wards
  • We have vacancies across the service as a result of pressures during the pandemic, which is particularly challenging in our inpatient settings
  • We are helping develop the urgent care that the Virtual Frailty Ward provides to make sure that older people’s mental health needs are responded to
2. Where do we want to be in 12-18 months' time?
  • We will expand our wraparound care provided at Dolphin Manor care home in Rothwell, based on our work at the WillowsA white calendar
  • Review and improve our care home service model so that we can better meet the needs of people in care homes
  • Be actively involved in transforming community care for older people with serious mental illness
  • Review our inpatient service model to help make improvements to all aspects of the service, including recruitment and retention and service user experience
3. How we are going to get there
  • Work closely with partners in Leeds to provide holistic care, including Leeds Community Healthcare and the local authoritywhite lightbulb on a green background
  • Launch our work with partners across West Yorkshire to look at areas for collaboration
  • Ensure appropriate leadership and coordination for our service improvement work
4. How we will improve service user and carer experience
  • Involve service users to improve our services for older peopleA white smiley face on a green background
  • Focus on the involvement of carers who are fundamental to the care of our service users
  • Get better at measuring outcomes in our community services for older people
  • Involve carers and families in the care planning and treatment of people with mental health difficulties
5. How we will improve staff experience
  • Explore how our team will work in an agile way, providing staff with the autonomy, in collaboration with managers, to make decisions as to where or how they workThumbs up on a pink background
  • Continue to listen to and act on staff feedback to improve their experience
  • Develop and encourage use of our staff wellbeing spaces
  • Give people the time and space to collaborate and develop their skills outside of clinical practice
6. How we will reduce health inequalities and improving equality, diversity and inclusion
  • Ensure all our environments meet the needs of people with dementiaGroup of people in the palm of a hand on an orange background
  • Make sure our environments are inclusive places to work for people from all backgrounds
  • Foster a welcoming and inclusive team culture
  • Utilise the expertise of our equality, diversity and inclusion team colleagues to make meaningful changes where necessary