Do you feel involved in your care?

Your experience and feedback is invaluable in helping us make improvements to our services and provide the care that you, or those you care for, need.

So we have developed a Patient Experience and Involvement Strategy which will help us to:

  • Make sure patients, service users and carers are involved in all aspects of their care
  • Improve how we collect, understand and act on your feedback
  • Develop support services and direct the carers, family and friends of our patients to the correct support agencies

We now need your help to get this Strategy over the finish line and make sure that we’re going in the right direction.

We’d be really grateful if you could spare a few minutes to complete our short online survey and send us your views and comments on the Strategy.

You can download an online version of the Strategy to read.  If you would like a printed copy, or would prefer someone to talk you through it, please contact our Patient Experience and Involvement team by email at: patientexperience.lypft@nhs.net or call 0113 855 6840.

You can also come to the Patient Experience Office at The Becklin Centre, Leeds LS9 7BE.

Please give us your feedback by Monday 20 January 2020.  We’d love to hear what you think.

 

Find out more about how you can send through any comments, compliments or concerns about your care on our feedback and experience page.