Disruption to our normal services and what this means for you

Find out more about how our services are being affected

Leeds and York Partnership NHS Foundation Trust is facing significant pressure due to staff unavailability. We are currently taking special measures to maintain essential service delivery including redeploying some of our staff.

Some of our mental health inpatient wards are closed to admissions due to Covid outbreaks and we are also seeing a rising demand for community support.

What does this mean for you?
  • there may be a delay or a longer wait in accessing some of our services for some new service users.
  • Your experience of care may be slightly different. We know that face to face care is important to the treatment and recovery of some service users and we are prioritising this care.
  • Appointments may need to be rearranged. People whose appointments need to be rearranged will be contacted directly by our teams. If you are not contacted directly, please turn up for your appointment. If you need to rearrange your appointment, please contact the number on your appointment letter so it can be reallocated to another patient.

Our staff continue to work exceptionally hard, and we would like to reassure our patients and the public that essential services remain open for anyone who needs them, so people should come forward for care.

Don’t wait until you are in crisis

Our health care system is more than the NHS and our partners offer a wide range of support and resources that are available to everyone who needs them and can help promote and maintain good mental health.

For urgent mental health crisis support in Leeds, call your local 24 hr helpline:

  • Leeds 0800 183 1485
  • York 0800 0516171
  • Overnight support for young people and children experiencing a mental health crisis – call NightOwls on 0300 200 3900; text on 07984 392700 or chat online at NightOwls.

Dial House is an out-of-hours Leeds service for people in times of crisis where visitors can relax and have an hour of one-to-one support from the team of crisis support workers.

Visitors who are attending for the first time can just turn up from 6pm. If you have been before you will need to ring 0113 2609328 or text 07922 249452 from 6pm on the night you want to request a visit (it’s best to ring before 7.30pm if possible). Open Monday, Wednesday, Friday, Saturday and Sunday – 6pm-2am.

Leeds OASIS is a residential short-stay service for people in crisis. Some people are better suited in a homely environment rather than in hospital. The service is set up to feel like an ordinary house and you can stay for up to seven nights. The service is staffed 24/7 by Crisis Specialist Workers. You can ring 0113 260 9328 to ask about the service.

Well-Bean Hope in a Crisis Café is open to people in Leeds who are experiencing a crisis. The cafe can offer emotional one-to-one support for up to one hour, support in a safe social space as well as practical help. You can self-refer to this service – visitors should ring or text first on 07760 173 476 each time they would like to go to the cafe.

Need local information about mental health?

For adults in Leeds your single ‘go to’ place for information about mental health is MindWell Leeds at www.mindwell-leeds.org.uk

For young people in Leeds visit MindMate at www.mindmate.org.uk

For young people in York visit The Go-To at www.thegoto.org.uk

The NHS website also provides a huge range of information about help and support for your mental health at www.nhs.uk/mental-health

Experiencing grief and loss?

The West Yorkshire Health and Care Partnership’s Grief and Loss Support Service offers the chance to speak to trained staff who can help on 0808 196 3833, 8am-8pm every day, or chat online at www.griefandlosswyh.co.uk.

Need help but not sure what or where to go to get it?

NHS 111 online can tell you:

  • where to get help for your symptoms, if you’re not sure what to do
  • how to find general health information and advice
  • where to get an emergency supply of your prescribed medicine
  • how to get a repeat prescription
Looking after your body and mind

A woman pots a plant with help from another woman.

Your physical health can affect your mental health. Staying physically well is important.

Simple routines around exercise and a focus on healthy eating, limiting alcohol use and engaging in social activities can all contribute to wellbeing.

You can visit the NHS Better Health website for free tools and support.

Get Boosted Now

Protect yourself from serious illness by getting vaccinated against Covid-19. You can help us to help you by getting your Covid booster vaccine to protect yourself and your family and reduce pressure on health services.

You can book a vaccination or find a service near you on the NHS website or call 119.

 


Page last updated: 14th Feb 2022 2:02pm