Compliments and Feedback

Great feedback received from service users and their friends and family!

The Newsam Centre
Care Opinion website review

“I was thoroughly impressed by the excellent care a relative of mine received at The Newsam Centre under the care of the psychiatrist there. He took time and great thought to understand the intricacies of her case. For the first time in a very long time we felt someone cared and really ‘got it’. We felt listened to and that our insights and concerns were taken into consideration. He went above & beyond the call of duty. Also the nursing staff on the ward were caring, professional and kind. They went out of their way to help my relative and answer our questions. We are hugely grateful as a family.”


Gender Identity Clinic
Care Opinion website review

I saw a number of clinicians and they were always able to answer my questions in an appropriate manner giving correct information. Thanks to Leeds GIC I have now completed my transition and am very happy with the outcomes, this is thanks in no small part to all the staff, to whom I will be forever grateful. I would without hesitation recommend others to go to the Leeds clinic above others.


Older People’s Inpatient Services, The Mount
NHS website review

“I was initially hesitant about visiting (my dad), given the level of deterioration in his mental health, but needn’t have been. Walking into The Mount I could immediately sense the positive atmosphere around the ward. The staff were fantastic – really supportive, friendly and helpful. The facilities were also excellent – it is clean, there is plenty of room for patients to walk around, including a lovely garden. There are lots of activities for the patients (games, movies, music etc). I left feeling reassured that my dad was in good hands, so huge thanks and gratitude go to all those whom I met, who I think were doing a wonderful job.”


Learning Disability Respite Services
Carer feedback

“Have constantly thanked and recommended this service – this is one of the best services that my son has been in.”


Learning Disability Services
Carer feedback

“I’ve just been speaking to an emotional nephew who would like to express his gratitude to all involved for taking their time and discussing (the patient’s care) in such depth. He felt everyone had her at the heart of the discussion and just wanted to get things right for her. He would like you all to know how thankful he is.”


The Becklin Centre
Service user feedback

“Having spent 6 months in the Becklin….. the care that I received was second to none.  Your team of staff are absolutely fantastic and the activities are great.  Your staff go above and beyond  and your staff never gave up on me.”