Veterans’ Mental Health High Intensity Service – North of England

Army uniform with flagThe Veterans’ High Intensity Service (HIS) provides care and treatment for former armed forces personnel (veterans) who are in a mental health crisis and need urgent help.

The HIS is part of a new national service being rolled out across England from November 2020.

In the North of England, the service is being delivered in partnership between the NHS and well-established veterans’ support charities. Together, we will work with local mental health services to provide:

  • Support to crisis care services for veterans presenting in a mental health crisis
  • Support during an inpatient unit stay – including access to a clinician advice line 24 hours a day, seven days a week
  • Care navigation – helping veterans and their carers find the local services best suited to their needs
  • Support and care for family members and carers where they need it.

The HIS is part of a trio of specialist mental health support for veterans which are already up and running across the North of England, which includes the Veterans’ Complex Treatment Service (CTS) and the Veterans’ Mental Health Transition, Intervention and Liaison Service (TILS).

The High Intensity Service means that the NHS and its partners will be able to offer a joined up and dedicated specialist mental health care service for veterans, meaning we can improve the health and lives of veterans, their families and loved ones.

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