The NHS Northern Gambling Service works closely with a range of people and organisations including GPs, local councils, NHS trusts, national and local charities, Citizens’ Advice, the criminal justice system, debt agencies, substance misuse services and homeless agencies.
One of our core values is that “any door is the right door” which means people can be referred in via a number of routes no matter where they are or who they are receiving help from. People can also self-refer.
For members of the public, carers and family members
You can get in touch with us directly to enquire about accessing our services.
If you meet the criteria for our service (outlined below) we will provide you with a more detailed referral form to enable you to access the service. Once you complete and return this to us, we will contact you to book you in for an assessment at the most convenient base.
You can also find us on Twitter @NHS_NGS where we share our latest news.
Referrals from health and care professionals (such as GPs)
If you are a health and care professional, such as a GP, you can make a direct referral using our referral form here.
Once we receive a completed referral form, we will make contact with the individual and send you details of the outcome in due course.
Completed forms should be sent from a secure email address. Any information sent via email that isn’t from a secure email address such as nhs.net should be encrypted. You can find out more about document encryption in our Safe Haven Guidance (page 15 onwards).
We are a specialist NHS service and as such we have a set of referral criteria. We have been commissioned to provide support for people with:
Gambling Addiction (less severe problems are usually referred to GamCare)
Long term gambling problems with little or no abstinence
Mental health difficulties such as depression, anxiety, trauma and suicidal feelings
Alcohol/drug misuse or other compulsive behaviours
Concerns about risk of harm to self or others
Homelessness or unstable housing or chronic social isolation
Frequent involvement with criminal justice system or history of serious offending
Developmental problems, such as attention deficit hyperactivity disorder (ADHD), autism spectrum disorder (ASD) or difficulties with cognitive or intellectual functioning
Adverse experiences in childhood that may underlie the gambling problem
Serious physical health difficulties
You may also choose to use the Northern Gambling Service if you have a specific preference for it.