Older People's Inpatient Services

 

We are always keen to hear what you think and make changes based on this. Are we doing well? Where could we do better?

If we don’t know about a worry or an issue, we can’t do anything to help resolve it. We take all feedback we receive very seriously.

So in the first instance, please provide feedback directly to our staff teams if you can.
If that isn’t appropriate, you can contact our Patient Advice and Liaison Support service in the first instance.

This might be sharing a positive experience, telling us your ideas on how to improve our services, or sharing details of where you’ve not been happy with something.

Anyone is entitled to give feedback or make a complaint, including on behalf of someone else.

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