Community Rehabilitation Enhanced Support Team (CREST)

Who are we?

Community Rehabilitation Enhanced Support Team (CREST) is a community mental health service who support the transition and discharge of people in level 2 rehabilitation settings. CREST aims to help those with complex mental health needs move effectively back into the community.

We specialise in working with individuals with severe mental illness and complex emotional needs. We provide long-term intensive rehab focused support.

We work closely with out of area hospital placements, Integrated Care Boards, Adult Social Care , local mental health services, accommodation providers, and family/carers throughout the transition.

The team operates using a clinical model that is psychologically, strengths based and trauma-informed to deliver care coordination, specialist direct multi-disciplinary team (MDT) interventions, consultation and peer recovery expertise.

Whilst under the care of CREST, your family member, friend or loved one, will be supported by a Mental Health Practitioner (previously known as a care coordinator) and a Consultant Psychiatrist. We also have qualified Occupational Therapists, Mental Health Nurses, Social Workers and Psychologists in the team. We also have a Healthy Living Advisor, Recovery Support Workers and Peer Recovery Support Workers with lived experience who may also be involved in their care.

Contact us

Call or email the CREST team between 8am – 6pm Monday to Friday and 9am – 5pm on weekends and Bank Holidays.

How we can support you

NHS England definition of a carer  (“A carer is anyone including children and adults who looks after a family member, partner or friend who needs help because of their illness, frailty, disability, a mental health problem or an addiction and cannot cope without their support.  The care they give is unpaid’)  and an explanation that at LYPFT we use the term carer.

We value your insight and experience in your unique role as a carer, and aim to support you to be involved in your family member/friends care

You are often the one who knows the person receiving our care the best, so we would like to contact you to gain your views and concerns, and to update you on your family member/friends progress (with consent)

Support in visiting your family member/friend including support with activities and to encourage you to be a member of our review meetings (please be aware that this will be guided by your family members/friends wishes)

Support for you as a carer, by providing information on local resources for carers, offering information, advice and a carers assessment to promote your wellbeing too.

Each team has a dedicated Carers Champion to advocate for family, friends and carers needs and provide/collect information.

Where can you access support?

Carers Leeds

Carers Leeds provides a wide range of support, information and advice to adult carers in Leeds.

Leeds Young Carers Support service

Leeds Young Carers Support Service, part of Family Action, provide specialist advice, information and support for young carers aged under 18, their families and organisations.

York Carers Centre

York Carers Centre provides a range of support, information and advice to carers of all ages in York.

Carers UK

There are organisations who support carers all over the UK.

Citizens Advice

Citizens advice provide information and support on a wide variety of issues including benefits, work, money, debt, housing, family, law, health and immigration. To find your local Citizens Advice, use the link below and type in your postcode or the name of the place you live in.

Recovery College

There are more than 80 recovery colleges in the UK. They offer courses that help people maintain good wellbeing and increase awareness and understanding of mental health conditions. People with lived experience of mental ill health help to design and deliver these courses in partnership with health professionals, education providers and trainers. For other areas you can find your nearest recovery college on the Internet by searching e.g. ‘Recovery College’ and the name of the town or area where you live.

Mind

Mind provide information and support to people experiencing poor mental health and the people close to them.

Carers assessments

Anyone aged 18 or over who looks after someone but doesn’t get paid for this is entitled to have a assessment of their own needs. The assessment will be organised by the Adult Social Care department of the local council where the carer (not the service user) lives and may be carried out by another organisation such as a carer support organisation.

If you live in Leeds, you can contact Adult Social Care on:

  • Call 0113 2224401

In Leeds, carers assessments are carried out by Carers Leeds.

  • Call 0113 380 4300

In other areas, contact your local council to find out about getting a carers assessment. If you are not sure who your council is, ask a friend or neighbour, look at your council tax bill or find your local council. On the relevant council’s website, type ‘carers assessment‘ in the search bar to find details of how to get a carers assessment in that area.

Compliments and complaints

As a Trust we like to hear about your experiences whether good or bad as this will help us to develop and improve our services.

Of course we like to hear positive things about the care and service you and your family member receive and we welcome any comments you want to make.

Contact the Patient Advice and Liaison Service (PALS) on:

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Page last updated: 4th Apr 2025 12:22pm

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