Leeds Single Point of Access (SPA) is now Freephone
The service connects people needing urgent help for a mental health crisis with the Leeds crisis service.
The number for the Leeds Single Point of Access (SPA) has changed to Freephone. This ensures that people needing urgent help for a mental health crisis are not charged for their call to access NHS services.
The Freephone number is 0800 183 1485 (open 24/7, every day).
There will be a phasing out of the 0300 number as follows:
- People currently phoning the 0300 number will hear a voicemail asking them to dial the new 0800 Freephone number so they do not get charged for the call. If they do decide to hold they will still be put through to the SPA team as usual.
- From February 1st callers will be asked to redial using the 0800 number to be connected to the SPA team.
This form can be used to refer to the Care Homes Team, Memory Services, Community Mental Health Service and Older People’s Service Community Mental Health Service (65+).
This form and further information about non-urgent referrals can be found on the LYPFT Referrals website page.
If you, or someone you’re worried about, needs urgent care or treatment for a mental health crisis call the LYPFT Single Point of Access (SPA) on Freephone 0800 183 1485 (open 24/7, every day).
Please keep this helpsheet to hand: