HR Updates and FAQs

Page updated December 2020

HR Advice Line support

Your HR Team are available to provide support 7 days a week, Monday – Friday 9am-5pm, with an on-call service available Weekends and Bank Holidays 8am-5pm.

To contact a member of the HR team, please call us on 0113 85 59900, and select option 5 and you will be put through to the HR Advice Line. You can also contact us via

Should you need an urgent response, please use the phone number in the automated email response to call the HR Manager on duty.

We will aim to respond to all email queries received during our current normal working hours (Monday – Friday, 9am-5pm).

Childcare Guiding Principles

We recognise every year staff manage child care commitments within usual policy and procedures. However, due to the current pandemic circumstances there has been a request for some additional guidance on how to best support staff with this.

We have created a Childcare Guiding Principles document to set out the Trust’s approach to supporting those staff with child care needs, whilst balancing the requirement to provide a number of our services over a 24/7 period and to be as flexible and supportive as we can within those limitations. We also recognise that many staff are working from home and this brings different challenges as well.