Visiting our sites

Updated 10 June 2022.

Visiting our sites

We are pleased to share that visiting has restarted. Please see our latest guidance for inpatient visiting within LYPFT sites.

Visiting wards policy

As we can only accept a limited number of visitors to our wards, we are asking that visits are strictly by BOOKING ONLY and are limited to two close family contacts or somebody important to the patient.

Visitors should contact 0113 855 5000, the Patient Liaison Service on 0800 052 5792 or a direct line to the ward, if they have one, to arrange booking.

We will continue to regularly review our visiting arrangements in light of any changes in the national guidance.

Infection control measures when visiting

Inpatients in healthcare settings can be more vulnerable to severe illness because of Coronavirus (Covid-19) and so we are continuing to operate careful visiting policies while Covid-19 continues to be in general circulation. The health, safety, mental health and wellbeing of our vulnerable inpatients, communities and staff remain the priority.

Everyone accessing or visiting our healthcare settings must wear a face covering and follow social distancing rules.

Anyone showing any symptoms of Covid-19 should not visit. This is essential for infection prevention and control. If they have symptoms of Covid-19, they should arrange to take a test as soon as possible, even if they’ve had one or more doses of a Covid-19 vaccine.

Anyone feeling unwell, even if they have tested negative for Covid-19 and are fully vaccinated and have received their booster, should not visit.

Here at Leeds and York Partnership NHS Foundation Trust we are keeping in place the following infection control measures for anyone coming in to our buildings, including:

    • People with Covid-19 symptoms must re-arrange their visit or appointment.
    • Wear a mask or face covering (See * for exemptions).
    • In some settings in addition to wearing a face covering visitors may be required to wear additional personal protective equipment (PPE). Staff will guide and support them in this. Going to the toilet and having had a small drink before putting on PPE can help avoid the need to remove it and put it back on during the visit. (See * for exemptions).
    • Wash your hands regularly – clean hands are safe hands.
    • You should limit the number of personal belongings you bring with you.
    • Keep a safe distance of 2 metres apart.
    • Visits are strictly by booking only and are limited to two close family contacts or somebody important to the patient.

* If you are a service user attending an appointment and are exempt from wearing a mask please discuss this via the contact provided on your appointment letter to discuss how we can keep yourself and others safe during your appointment.

Testing for outpatients, community patients and visitors

Unless it is deemed necessary by local care teams, visitors to hospital settings and those attending outpatient appointments will no longer be required to test on or before arrival.

What about after your visit?

Visitors do not need to self-isolate following the visit as by performing hand hygiene and wearing the appropriate PPE they are unlikely to present a risk to those they encounter.

Why do I still need to follow these measures?

      1. The risk from Covid-19 has not gone away – it is still in circulation. It is possible that any one of us may be carrying the virus, even those of us who have been vaccinated. You may not have any Covid-19 symptoms, but you could still pass it on. This may leave vulnerable service users and staff exposed to the risk of infection.
      2. Other infections, such as flu, can make our vulnerable service users very ill.
      3. We need to continue to protect the NHS.

Everyone at our Trust is working hard to keep service users, staff and families safe while they are on our sites.

There is also some GOV.uk guidance on additional precautions to take for those who are clinically extremely vulnerable.

Let’s continue to do the right thing and keep each other safe!

Thank you.

Keeping in touch with loved ones while they are in hospital

Our units have Wi-Fi for video calls.  If your family member or friend does not have access to a phone or laptop, the ward staff can arrange this.  We have also set up an email address for families and friends to send messages to their loved ones whilst they are in our care.

Letters to Loved Ones

Emails can be sent to letterstolovedones.lypft@nhs.net.  Your messages will then be printed, popped into an envelope and delivered for you.

To make sure we deliver your message to the correct person please include the person’s full name, date of birth or address, the site they are on e.g. The Mount, and the ward (if known).  Please also include any other special requirements (e.g. large print / letter to be read out).

Your message will be delivered by the next working day.

We are only able to offer this service Monday-Friday, any letters sent after 2pm on Friday will be delivered on the following Monday.

If you do not have access to an email our PALS team are happy to write your message down on a card and we will print and deliver this in the same way. PALS can be contacted on Tel: 0800 0525 790.

Your involvement in care and support available

If you would like to be involved in ward meetings please let staff know and we will tell you how to do this.  If you prefer you can also inform the ward team of things you wish to address and they will update you after.

In some cases our patients ask that we do not share information with family and friends. We know that this can be very frustrating and difficult but we can still give general information about the ward and processes and offer support to you.

We know that caring for someone can be very stressful and even more so at this current time, but there is support available. Please speak to the ward team who would be happy to provide you with information about carers support within both our Trust and wider support from Carers Leeds and any other local carer’s organisations.

If you have any questions please do not hesitate to contact the ward and please look after yourselves.

Keeping in touch with your loved ones while they are in hospital

Our units have Wi-Fi for video calls.  If your family member or friend does not have access to a phone or laptop, the ward staff can arrange this.  We have also set up an email address for families and friends to send messages to their loved ones whilst they are in our care.

Letters to Loved Ones

Emails can be sent to letterstolovedones.lypft@nhs.net.  Your messages will then be printed, popped into an envelope and delivered for you.

To make sure we deliver your message to the correct person please include the person’s full name, date of birth or address, the site they are on e.g. The Mount, and the ward (if known).  Please also include any other special requirements (e.g. large print / letter to be read out).

Your message will be delivered by the next working day.

We are only able to offer this service Monday-Friday, any letters sent after 2pm on Friday will be delivered on the following Monday.

If you do not have access to an email our PALS team are happy to write your message down on a card and we will print and deliver this in the same way. PALS can be contacted on Tel: 0800 0525 790.

Gifts and other items

We ask that items are not dropped off for patients on our units due to the potential infection risk. Our staff can go to the shop for essential items if necessary.  If any of our patients need anything brought in from home we will contact you and discuss this.

Your involvement in care and support available

If you would like to be involved in ward meetings please let staff know and we will tell you how to do this.  If you prefer you can also inform the ward team of things you wish to address and they will update you after.

In some cases our patients ask that we do not share information with family and friends. We know that this can be very frustrating and difficult but we can still give general information about the ward and processes and offer support to you.

We know that caring for someone can be very stressful and even more so at this current time, but there is support available. Please speak to the ward team who would be happy to provide you with information about carers support within both our Trust and wider support from Carers Leeds.

If you have any questions please do not hesitate to contact the ward and please look after yourselves.