Coronavirus: Information for our service users, carers and the public

It’s normal to experience some anxiety during this challenging period, so we have pulled together a range of information and resources to help and support you over this time whether you are a service user, carer, or member of the public.

If you’re already receiving care from Leeds and York Partnership NHS Foundation Trust, then you will have a contact for your Care Co-ordinator or another health professional in the team looking after you.These contact details might be written in your care plan.

Changes to services during Coronavirus response

To ensure we can continue to provide our most critical services during the Coronavirus pandemic, we will be making some changes to the way we provide some of our community and specialist services. A summary of all these changes can be found on this web page. If you are a service user, please be assured we will be in contact with you directly to discuss any changes that affect you.

Changes to visiting guidance – November 2020

From Thursday 5 November, England will be going into a nationally agreed lockdown for an initial period of 4 weeks. We recognise that contact with family and friends is vitally important and we have tried to carefully balance this with the risk and spread of infection.

Based on the current available infection prevention guidance, visiting will be restricted other than in exceptional circumstances. Maintaining these measures will help maintain patient’s safety and safeguard people from an increased risk of infection.

More information is available on the visiting page.  You can also continue to use our Letters to loved ones email delivery service.