Coronavirus: Information for our service users, carers and the public

Coronavirus is a new illness that can affect your lungs and airways. It is important to remember that it is not serious for most people.

Please visit NHS.uk/coronavirus or GOV.uk/coronavirus for the latest news and information.

What to do if you have coronavirus symptoms:

Continue to stay at home if you have either:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature, or you have a temperature of 37.8 degrees or higher)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.

Use the 111 online coronavirus service to find out what to do.

What should you do to reduce the spread of the virus?

Everyone must stay at home. This includes people of all ages – even if you do not have any symptoms or other health conditions.

You can only leave your home:

  • to shop for basic essentials – only when you really need to
  • to do one form of exercise a day – such as a run, walk or cycle, alone or with other people you live with
  • for any medical need – for example, to visit a pharmacy or deliver essential supplies to a vulnerable person
  • to travel to and from work – but only where this is absolutely necessary

For full guidance go to nhs.uk/coronavirus or gov.uk/coronavirus.

If you are experiencing any symptoms or feeling unwell, and are due to attend an appointment at one of our units, or if you are being visited at home by one of our staff members  please telephone your team or key worker and you will be given advice as to what to do.