Our plan on a page for 2022/23
Rehabilitation, Connect and Gender Services
Select each subheading below to highlight the different sections of our plan on a page. This will outline how our Rehabilitation, Connect and Gender Service is planning to deliver care over the next 12-18 months.
1. Where are we now?
- There is significant demand for our gender identity service, creating long waits to be seen
- We are seeing increased acuity in our eating disorder inpatient service, affecting staff wellbeing
- People are staying longer than expected in our complex rehabilitation inpatient service
2. Where do we want to be in 12-18 months' time?
- We want to reduce waits for our gender identity service
- Improve staff wellbeing in our eating disorder inpatient service
- Reduce the length of stay in our complex rehabilitation inpatient service
3. How we are going to get there
- Reviewing and developing our process for waiting list management using quality improvement methods
- Implementing a process that manages staffing levels and number of beds based on acuity
- Implementing a proposal for an improved clinical, service and workforce model
4. How we will improve service user and carer experience
- Develop a strategy for service user co-production for each of our service lines
- Develop a strategy for research and development for each of our service lines
- We’ll continue to review incidents, learning lessons and implementing improvements via our governance arrangements
5. How we will improve staff experience
- Develop intention plans with our staff and HR
- Engage staff in service evaluation and development workshops
- Achieve our supervision and appraisal targets
6. How we will reduce health inequalities and improving equality, diversity and inclusion
- Ensure people using our gender identity service, who also have neurodiverse conditions, receive the correct support
- An inclusion worker will explore engagement with BAME communities to understand and help remove barriers to access eating disorder services
- A Healthy Living Advisor will support our service users in complex rehabilitation