Our plan on a page for 2024
Eating Disorder, Rehabilitation and Gender Services
Select each subheading below to highlight the different sections of our plan on a page. This will outline how our Rehabilitation, Connect and Gender Service is planning to deliver care during 2024.
1. Where are we now?
- There is significant demand for our gender identity service, creating long waits to be seen.
- We are reviewing our service model for the CONNECT eating disorder service.
- Our complex rehabilitation inpatient service needs to meet new commissioning guidance.
2. Where do we want to be in 12-18 months' time?
- We want to reduce waits for our gender identity service.
- Improved clinical pathways within CONNECT.
- Our complex rehabilitation inpatient service to become a high intensity rehabilitation service.
3. How we are going to get there
- Reviewing and developing our process for waiting list management using quality improvement methods.
- Implementing a new CONNECT service model.
- Evaluating approaches that increase patient involvement and reduce restrictive practices, moving towards co-production.
4. How we will improve service user and carer experience
- Develop a strategy for service user co-production for each of our service lines.
- Develop a strategy for research and development for each of our service lines.
- We’ll continue to review incidents, learning lessons and implementing improvements via our governance arrangements.
5. How we will improve staff experience
- Develop intention plans with our colleagues and HR.
- Engage staff in service evaluation and development workshops.
- Achieve our supervision and appraisal targets.
6. How we will reduce health inequalities and improving equality, diversity and inclusion
- Ensure people using our gender identity service, who also have neurodiverse conditions, receive the correct support.
- An inclusion worker will explore engagement with ethnic minority communities to understand and help remove barriers to access eating disorder services.
- A Healthy Living Advisor will support our service users in complex rehabilitation.
Page last updated: 12th Jul 2024 12:11pm